Rejecting a Draft SLA or
Deal Summary

The purpose of this job aid is to walk users through the process of rejecting a Draft SLA or Deal Summary in NexsysOne. This process is slightly different than rejecting most documents, because both must be uploaded before rejecting and both will be rejected during this process.


Note: At no point during this process should any task/milestone be unactualized. If a milestone is unactualized rather than rejected, the process will be broken and will require intervention by NXO Help.


Rejecting/Reuploading a Draft SLA
 

If a Draft SLA was uploaded, but errors are present, take the following steps:

  1. Upload any document to the Deal Summary placeholder.

  2. Reject SA210, which will reset SA200 and reject both the Deal Summary and Draft SLA.

  3. The vendor can then upload a corrected Draft SLA.


If SA210 is approved, SA215 can be rejected to reset SA200 & SA210 and reject the Draft SLA and Deal Summary.


If SA215 is approved, LG040 can be rejected to reset SA200, SA210, & SA215 and reject the Draft SLA and Deal Summary.

 

Rejecting/Reuploading a Deal Summary

Similarly, if a Deal Summary was uploaded, but errors are present, take the following steps:

  1. Download the document uploaded to the Draft SLA placeholder. This step is important, because the Draft SLA will be rejected along with the deal summary in Step 2.

  2. Reject SA210, which will reset SA200 and reject both the Deal Summary and Draft SLA.

  3. If the original Draft SLA required no changes, re-upload it to the placeholder.

  4. The vendor can then upload a corrected Deal Summary.